Privacy Policy

Hamilton Garage Ltd is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at nr@hamiltongarage.co.uk.

Information collected;
Hamilton Garage Ltd collects the details provided by you about your vehicle ownership, servicing and spend at the dealership together with information we learn about you from your use of our sales, parts and service departments and your visits to our web site.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences;
We will contact you to inform you of service and mot due dates. We will use your information to provide and personalise our service and to detect and prevent fraud. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Hamilton Garage Ltd products, offers and services. We may contact you by post, email, telephone or fax for these purposes.

If you do not want to be contacted for any or all of the above reasons you can request to be removed from contact preferences on our system.

We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Again, if you do not want to be contacted for this purpose, please make your choice on the "Contact Preferences" page.

If you apply for finance then we may use your information to verify your identity and prevent or detect fraud. In performing these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. We will also pass your information to finance providers who may do the same.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information;
Your information may be passed to and used by all Hamilton Garage Ltd companies. We will only pass your personal information to the manufacturer for purchase of a vehicle on your behalf and for finance purposes as stated above and for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites;
Our web site may contain links to other web sites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours.

Access rights;
To obtain a copy of the personal information Hamilton Garage Ltd holds about you, please write with full details to us at: Data Protection Officer, Harts of Honiton, Northcote Hill, Honiton, Devon, EX14 9UP enclosing your cheque or postal order for £10 payable to Hamilton Garage Ltd .