Sales: 01395 517050
Service: 01395 517055
 

Covid-19

SALES

We do encourage you to complete as much of the decision-making process as possible on-line at www.hamiltongarage.co.uk or over the telephone before visiting the dealership. Test Drives for car sales are still available but they will be unaccompanied and so we will need to make some security checks so where possible please make an appointment for Sales as well as Service so that we can give you the attention you deserve and limit the number of visitors. Please bring your photo driving license with you. If you do not wish to visit the dealership, we are offering live video walk round presentations of our cars using Facetime, Skype or Zoom or appointments at your home (subject to distance and availability) for Viewings, Testdrives and Handovers. We will ensure the car is sanitised before you enter it. If you have a part-exchange, when collecting your new car please ensure that all items are removed from it and if possible, leave the car windows open to fully ventilate it.

SERVICE

If you can please limit your Service visit to one person where possible (and a maximum of two) and if you or any member of your household are unwell then please make us aware by telephone before your visit. Local collection and Delivery is still available for all our service customers (subject to terms and conditions). We will be prioritising our vulnerable and elderly customers. Our drivers will be using PPE and will use antibacterial spray on the areas that they have touched before allowing you to enter your car. If possible, please leave the car windows open to ventilate before collection. We have re-organised the service reception area which is only suitable for one household. There are other seating areas in the dealership so please do ask our receptionist. We have removed our reading material and our refreshment stations at this time to protect customers and staff and we are encouraging card payments for Service Department work and deposits for car purchases. Our technicians use PPE when working on all vehicles. This includes wearing a new pair of disposable gloves for each vehicle, fitting a disposable seat cover and the car has all the common surfaces disinfected before returning it to you. Please turn off your air conditioning system and remove your personal items before leaving the car with the Service Department. This includes removing all items from the boot if the car is to have an MOT or access to a spare wheel is needed.

Hamilton Garage Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Hamilton Garage Ltd act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes RCI Finance. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to RCI Finance, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and RCI Finance also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.